To reduce its _____________ gap,the Big Top Sandwich Shop keeps a record of all customer complaints.Each month the employees meet with the manager to discuss techniques to prevent similar complaints from occurring again.
A) communication
B) knowledge
C) performance
D) standards
E) research

Question

Quizplus · Accepted Answer

Complaints provide an opportunity to reduce the knowledge gap.

To Reduce Its _____________ Gap,the Big Top Sandwich Shop Keeps