Question 1

Zora works in an organization in which a fair number of employees are older adults who have limited experience with new technology. As she needs to understand how and in what areas this group might need training, she should conduct a(n) _____ analysis.

Accepted Answer

A demographic analysis looks at characteristics of a particular group, such as age, gender, education, and experience. In this scenario, Zora is specifically interested in understanding the technology abilities of older adults, suggesting a need for a demographic analysis.

Question 2

Even if an organization has an extremely effective selection system, it may still need to conduct some training because:

Accepted Answer

Even if an organization has a highly effective selection system, training may still be necessary as most applicants will not know the aspects specific to a job within a particular organization. Training can help ensure that new employees are familiar with the company’s processes and procedures, as well as any particular requirements of the job that might be unique to the organization. Additionally, training can help new hires become fully integrated into the company culture, which can help reduce turnover and improve job satisfaction. While A and B may be true in some cases, they do not represent the most compelling reason for why training may be necessary even with a good selection system. Option D is also incorrect as training is not legally required in the United States, though in some cases it might be required for certain jobs or industries.

Question 3

Which of these is the best definition of continuous learning?

Accepted Answer

Continuous learning is the process of constantly acquiring new knowledge, skills, and competencies to adapt and thrive in an ever-changing world. Learning how to learn is an essential part of continuous learning because it enables individuals to acquire new information and skills more efficiently and effectively. Option A describes a method of skill acquisition, while option B emphasizes academic courses, which may not necessarily be relevant to one's personal and professional growth. Option D involves training others but doesn't necessarily reflect an individual's own continuous learning.

Question 4

Which of these comprises all activities that are developed and coordinated to support trainees' learning processes?

Accepted Answer

The term "instructional design" refers to the process of creating educational and training materials and activities in a way that is effective and efficient for learners. This includes developing learning objectives, selecting appropriate delivery methods, creating assessment and evaluation tools, and more. All of these activities are designed to support trainees' learning processes. Distributed training refers to a specific method of delivering training, transfer of training refers to the extent to which trainees are able to apply what they've learned to their jobs, and knowledge of results refers to providing trainees with feedback on their performance. While all of these concepts may be related to supporting trainees' learning, instructional design is the most comprehensive term that encompasses all of the activities involved.

Question 5

The formal procedures that a company utilizes to facilitate learning so that the resultant behavior contributes to the attainment of company goals and objectives are referred to as:

Accepted Answer

The definition provided in the question fits the concept of training, which involves formal processes and procedures to facilitate learning and achieve specific company goals and objectives. Psychological fidelity refers to the similarity between a training situation and the job that the training is intended to prepare for, performance appraisal is a separate process of evaluating employee performance, and job analysis is a method for understanding the duties and requirements of specific roles within a company.

Question 6

The type of job analysis MOST often used to determine training needs is:

Accepted Answer

Task-oriented job analysis focuses on the specific tasks and responsibilities involved in a job. This type of analysis can identify areas where employees may need additional training or support to perform their tasks effectively. Therefore, task-oriented job analysis is most often used to determine training needs.

Question 7

One reason that training is important to organizations is that such programs can lead to:

Accepted Answer

Training programs can increase organizational commitment by demonstrating that the organization is invested in the development and success of their employees. This can lead to increased job satisfaction, motivation, and loyalty to the organization. Options A and C are not necessarily guaranteed outcomes of training programs and option D is the opposite of what organizations aim for when providing training.

Question 8

_____ analysis determines where the training needs are in a particular company; _____ analysis determines what behaviors need to be improved.

Accepted Answer

Organizational analysis determines where the training needs are in a particular company, while task analysis determines what behaviors need to be improved.

Question 9

Which of these needs analyses involve subject matter experts (SMEs) who are familiar with a job to respond to a series of items in a checklist format?

Accepted Answer

Task analysis is the process of breaking down job tasks into smaller components and identifying the knowledge, skills, and abilities required to perform each task. Subject matter experts who are familiar with the job are often asked to respond to a series of items in a checklist format during the task analysis process. This allows for a systematic and detailed examination of the job tasks and helps to identify any gaps in knowledge or skills that may need to be addressed through training or development activities.

Question 10

Even if an organization has an extremely effective selection system, it may still need to conduct some training because:

Accepted Answer

Advancements in technology may require employees to learn new skills or use new tools in their job role. Therefore, even if an organization has an effective selection system in place, they may need to provide some training to ensure their employees are equipped with the necessary skills to succeed in their roles.

Question 11

Casey is conducting an organizational analysis for BMH Corp. She finds that the company's long-term goal of being ranked as number one in pet food sales is not being reached. Casey's organizational analysis should also consider:

Accepted Answer

The long-term goal of being ranked as number one in pet food sales is an external objective that the organization is trying to achieve. To assess why this objective is not being met, Casey should look into the internal factors, such as the culture of training and development in the organization. This will help Casey understand if the employees are trained and equipped to achieve the objective, and if the organizational culture supports innovation and growth. Therefore, choice D is the best option. The other choices, such as performance appraisal data, liquid capital reports, and job matrix data, may provide useful information, but they are not directly related to the objective of becoming the number one pet food company.

Question 12

Which of these is a type of training needs analysis?

Accepted Answer

The answer of Which of these is a type of...

Question 13

"Learning how to learn" is a process known as:

Accepted Answer

The answer of "Learning how to learn" is a process...

Question 14

Janice is interested in determining what goals are not being reached in her company. She should conduct a(n) _____ analysis.

Accepted Answer

An organizational analysis involves identifying areas where an organization is falling short, including goals that are not being reached. This would be the most appropriate type of analysis for Janice to conduct in order to identify which goals are not being met within her company.

Question 15

The term human capital refers to:

Accepted Answer

Human capital refers to the education, training, and experiences of employees that provide value to organizations. It is an important resource that organizations can invest in to achieve long-term success. Human capital can include skills, knowledge, and abilities that are specific to the industry, as well as general skills such as critical thinking, problem-solving, and communication. It is important for organizations to recognize the value of their human capital and invest in training and development programs to help employees grow and develop their skills.

Question 16

According to the textbook, which of these is the BEST example of training?

Accepted Answer

Training involves providing employees with knowledge or information they didn't previously have in order to improve their job performance. Watching a presentation about the company's products is a clear example of training. The other choices involve feedback, advice, and assessment but not necessarily training.

Question 17

Approximately _____ of Fortune 500 companies have some type of formal training program.

Accepted Answer

Approximately 90% of Fortune 500 companies have some type of formal training program, reflecting the importance these leading companies place on employee development and organizational growth.

Question 18

Performance appraisal data, employee self-nominations, and diagnostic testing can contribute to a _____ analysis, which can be used to identify those employees who need training.

Accepted Answer

These tools are used in a person analysis to determine which employees require training by assessing their current performance and capabilities.

Question 19

Organizational analysis, task analysis, and person analysis are all examples of:

Accepted Answer

Organizational analysis, task analysis, and person analysis are all part of the process of conducting a training needs analysis, which is the identification of gaps between current and desired levels of performance that can be addressed through training. Therefore, the correct option is A- training needs analysis. B, C and D refer to different stages of the training process, but not specifically to the analysis of training needs.

Question 20

Nick is determining what training older employees need in cutting-edge computer technology. Nick is likely conducting a:

Accepted Answer

The answer of Nick is determining what training older employees...

Quiz 8: Training and Development

Zora works in an organization in which a fair number of employees are older adults who have limited experience with new technology. As she needs to understand how and in what areas this group might need training, she should conduct a(n) _____ analysis.

Even if an organization has an extremely effective selection system, it may still need to conduct some training because:

Which of these is the best definition of continuous learning?

Which of these comprises all activities that are developed and coordinated to support trainees' learning processes?

The formal procedures that a company utilizes to facilitate learning so that the resultant behavior contributes to the attainment of company goals and objectives are referred to as:

The type of job analysis MOST often used to determine training needs is:

One reason that training is important to organizations is that such programs can lead to:

_ analysis determines where the training needs are in a particular company; _ analysis determines what behaviors need to be improved.

Which of these needs analyses involve subject matter experts (SMEs) who are familiar with a job to respond to a series of items in a checklist format?

Even if an organization has an extremely effective selection system, it may still need to conduct some training because:

Casey is conducting an organizational analysis for BMH Corp. She finds that the company's long-term goal of being ranked as number one in pet food sales is not being reached. Casey's organizational analysis should also consider:

Which of these is a type of training needs analysis?

"Learning how to learn" is a process known as:

Janice is interested in determining what goals are not being reached in her company. She should conduct a(n) _____ analysis.

The term human capital refers to:

According to the textbook, which of these is the BEST example of training?

Approximately _____ of Fortune 500 companies have some type of formal training program.

Performance appraisal data, employee self-nominations, and diagnostic testing can contribute to a _____ analysis, which can be used to identify those employees who need training.

Organizational analysis, task analysis, and person analysis are all examples of:

Nick is determining what training older employees need in cutting-edge computer technology. Nick is likely conducting a: