A manager decides to use days missed as a measure of performance. However, at the end of the year, he finds that only a few employees in the entire organization have missed a day at work. Because almost everyone has the same score on this measure of performance, it lacks:

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The measure lacks sensitivity because it fails to distinguish between employees who have different levels of attendance. As almost everyone has the same score, it cannot provide valid information on employee performance. Practicality refers to the ease of administering the measure, fairness refers to the absence of bias, and reliability refers to the consistency of results over time, which are not specifically related to this issue.

A Manager Decides to Use Days Missed as a Measure