In the personal selling process, the stage which includes making certain the customer's purchase has been properly delivered and installed and difficulties experienced with the use of the item are addressed is referred to as the __________ stage.

Question

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The stage which includes making certain the customer's purchase has been properly delivered and installed and difficulties experienced with the use of the item are addressed is referred to as the follow-up stage. This stage involves checking in with the customer to ensure satisfaction and address any issues that may have arisen after the sale.

In the Personal Selling Process, the Stage Which Includes Making