The primary way in which relationship selling creates customer value is by
A) assigning a single sales representative to a single customer.
B) maintaining a long-term relationship that allows for tailoring of solutions.
C) guaranteeing fair and equitable prices for each client regardless of the size of the purchase.
D) providing cumulative discounts based on customer loyalty and the length of the customer relationship.
E) guaranteeing fair and equitable sales practices for each customer regardless of the frequency of the purchase
Correct Answer:
Verified
Q22: Broadly speaking, there are three types of
Q24: Salespeople called outside order takers
A)arrange point-of-purchase displays.
B)sell
Q28: The primary responsibility of order takers is
Q31: Salespeople called outside order takers visit customers
Q31: A salesperson who is guided by the
Q33: A salesperson who processes routine orders or
Q34: Among order takers, _ visit customers and
Q36: The three types of personal selling are
Q36: Recent research indicates that a salesperson's _
Q40: Salespeople called _ visit customers and replenish
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