Enhanced e-negotiations are those in which negotiators attempt to personalize or enrich the interaction.All of the following are true with regard to enhancing e-negotiations,except:
A)a brief,personal disclosure over e-mail increases the likelihood of an impasse
B)a brief,personal disclosure over e-mail reduces the likelihood of impasse
C)a brief telephone call prior to e-negotiation improves joint outcomes
D)a brief telephone call prior to e-negotiation increases trust

Question

Quizplus · Accepted Answer

The statement "a brief, personal disclosure over e-mail increases the likelihood of an impasse" is false. Personalizing an e-negotiation can increase rapport and trust, but it is important to be cautious about what personal information is shared and when.

Enhanced E-Negotiations Are Those in Which Negotiators Attempt to Personalize