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Four Steps in the Sequential Process of Building the Brand

Question 271

Multiple Choice

four steps in the sequential process of building the brand equity pyramid include: (1) developing positive brand awareness; (2) establishing a brand's meaning in the minds of consumers; (3) __________; and (4) creating a consumer-brand connection.


A) forming a brand personality
B) easing consumers' decision making
C) developing brand licensing criteria
D) rewarding loyal customer behavior
E) eliciting the proper consumer responses to a brand's identity and meaning

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