________ boosts the performance of an organization's sales reps by helping them track and manage their accounts, contacts, leads, and to-do lists.
A) Customer service and support
B) Sales force automation
C) Web beacon
D) E-mail marketing

Question

Quizplus · Accepted Answer

Sales force automation (SFA) is a tool that helps sales reps organize and manage their sales activities, such as tracking leads, managing customer data, and setting appointments. This can boost the productivity and effectiveness of sales teams. Customer service and support (A) is focused on helping customers with post-sales inquiries and issues. Web beacons (C) are small images embedded in emails or web pages to track user behavior. E-mail marketing (D) is a method of promoting products or services via email campaigns.

________ Boosts the Performance of an Organization's Sales Reps by Helping