A strategy map is a diagram that describes how an organization creates value by connecting strategic objectives in explicit cause-and-effect relationships with each other in the financial, customer, internal business process, and learning and growth perspectives.
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Q34: The first step to successful balanced scorecard
Q39: The internal business processes perspective of the
Q40: Balanced scorecard objectives are in balance when:
A)debits
Q41: Manufacturing cycle efficiency is an example of
Q42: Measures of the balanced scorecard's internal-business-process perspective
Q44: Answer the following questions using the information
Q46: Surveys of employee satisfaction is an example
Q47: Managers need to evaluate the success of
Q48: Employee satisfaction is a measure of the
Q52: The customer perspective of the balanced scorecard
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