Surveys of employee satisfaction is an example of a balanced-scorecard measure of the:
A)internal business process perspective
B)customer perspective
C)learning and growth perspective
D)financial perspective

Question

Quizplus · Accepted Answer

Surveys of employee satisfaction fall under the learning and growth perspective, which focuses on the development and satisfaction of employees as a means to improve organizational performance.

Surveys of Employee Satisfaction Is an Example of a Balanced-Scorecard