Following are some of the steps in implementing a balanced scorecard. Which one of these steps would be performed last?
A) Investigate variances and reward employees.
B) Collect and analyse scorecard data to monitor performance.
C) Clarify organisational vision and strategies.
D) Establish action plans.

Question

Quizplus · Accepted Answer

Investigating variances and rewarding employees would be performed last as it involves assessing the actual performance against the desired performance and rewarding employees based on their contributions towards achieving the targets set in the balanced scorecard. This can be done only after collecting and analysing scorecard data, establishing action plans, and clarifying the organisational vision and strategies.

Following Are Some of the Steps in Implementing a Balanced