Each perspective of the balanced scorecard normally contains
A) A single, comprehensive measure to limit information overload
B) The same number of measures as the other perspectives
C) Four to seven performance measures
D) Either input measures or outcome measures, but not both

Question

Quizplus · Accepted Answer

Each perspective of the balanced scorecard typically contains 4 to 7 performance measures, which are designed to provide a balanced view of organizational performance from different angles. This allows organizations to assess their progress in multiple areas and identify opportunities for improvement. While there may be some overlap between the number of measures across different perspectives, there is no set rule for how many measures each perspective should have, and the actual number may vary depending on the organization's needs and objectives. Additionally, each perspective may include a mix of input measures (such as resources or processes) and outcome measures (such as customer satisfaction or financial performance) to provide a balanced view of performance drivers and outcomes.

Each Perspective of the Balanced Scorecard Normally Contains