Question 1

While there are guidelines in selecting the right intervention, the best practice is to work closely with the client to determine what engagement is most appropriate for the problem and the client organization.

Accepted Answer

It is important to tailor interventions to the specific needs and context of the client, and involving them in the decision-making process can help ensure the most effective approach is used. This is consistent with the principles of client-centered or person-centered therapy.

Question 2

OD interventions are primarily power-coercive approaches to change.

Accepted Answer

OD interventions can involve multiple approaches, including power-coercive, but they also include collaborative and participative approaches to change. The choice of approach depends on the specific situation and needs of the organization or group undergoing the change process.

Question 3

The change agent is likely to be inactive during the intervention stage, which is appropriate since transfer to the client is necessary.

Accepted Answer

The change agent is not likely to be inactive during the intervention stage as they need to ensure that the intervention is implemented effectively and monitor progress. While transfer to the client is important, it does not mean the change agent should be inactive during this stage.

Question 4

The deeper the intervention, the more personal risk and uncertainty is involved.

Accepted Answer

Deeper interventions typically involve significant changes and disruption to individuals' lives, increasing the personal risk and uncertainty involved. As a result, the level of personal challenge and emotional investment required is also greater.

Question 5

Discuss at least five reasons why interventions fail.

Accepted Answer

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Question 6

Action planning is devising an appropriate intervention strategy to address the organization's problems.

Accepted Answer

Action planning is the process of identifying and designing appropriate interventions to solve a particular problem or achieve a specific goal in an organization. It involves identifying the most effective interventions, prioritizing them, and developing a plan to implement them. The purpose of action planning is to ensure that an organization's resources are used in a strategic and efficient manner to achieve the desired outcomes.

Question 7

Building new skills or clarifying roles are examples of deep-level interventions.

Accepted Answer

Deep-level interventions involve changing the underlying structures and processes of an organization, such as its culture, values, and beliefs. Building new skills or clarifying roles are examples of surface-level interventions, which focus on changing the observable behaviors and practices of individuals and groups.

Question 8

Discuss the three important principles on which OD interventions are structured.

Accepted Answer

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Question 9

Everything about an intervention should be consistently directed toward its outcomes.

Accepted Answer

This statement is true. The purpose of an intervention is to achieve specific outcomes or goals, and therefore all aspects of the intervention should be focused on achieving those outcomes. Any actions or components of the intervention that do not contribute to the outcomes should be re-evaluated and potentially revised or eliminated.

Question 10

There are standard approaches and ways of conducting interventions which allow them to be exactly alike from application to application.

Accepted Answer

There can be variations in interventions depending on the specific context and needs of the individuals or groups being targeted. However, there may be some general principles or guidelines that can be followed for certain types of interventions.

Question 11

Short-term change is most likely when the intervention is well structured for success.

Accepted Answer

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Question 12

What are some effects of failed interventions on change agents?

Accepted Answer

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Question 13

What are some ethical issues with interventions? Provide examples of each.

Accepted Answer

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Question 14

When considering the sequence of activities, what considerations should be addressed?

Accepted Answer

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Question 15

Most OD practitioners rightly consider the intervention to be the heart of the consulting engagement and the point at which change usually becomes the overt objective.

Accepted Answer

The statement correctly reflects the standard view of most OD practitioners. The intervention marks the point where the consultant’s expertise and guidance come to the forefront, and the client organization moves towards implementing the planned changes.

Quiz 9: An Introduction to Interventions