Identify the performance perspective in the balanced scorecard model that includes measures like intellectual and research assets, employee satisfaction, and skills development.
A) Financial perspective
B) Customer perspective
C) Innovation and Learning perspective
D) Internal perspective

Question

Quizplus · Accepted Answer

The performance perspective in the balanced scorecard model that includes measures like intellectual and research assets, employee satisfaction, and skills development is the Innovation and Learning Perspective. This perspective focuses on the continuous improvement and development of an organization's employees, processes, and technology to support sustainable growth and innovation. It plays a vital role in achieving business objectives and maintaining a competitive advantage in the market.

Identify the Performance Perspective in the Balanced Scorecard Model That