Philip. B. Crosby taught his 14 Points to the Japanese in the 1950s and was a principle force in their quality reorganization.

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Philip B. Crosby is known for his concept of "Zero Defects" and the "Absolutes of Quality Management," but it was W. Edwards Deming who taught his 14 Points for Management to the Japanese in the 1950s, significantly influencing their quality improvement efforts.

Philip B Crosby Taught His 14 Points to the Japanese in in the 1950s