In reference to quality cost classifications, information-systems development costs would normally fall in _____category.
A) prevention costs
B) appraisal costs
C) internal failure costs
D) external failure costs

Question

Quizplus · Accepted Answer

Information-systems development costs would normally fall under the prevention costs category. Prevention costs are incurred to prevent defects or errors from occurring in the first place. In the context of information-systems development, prevention costs might include activities such as quality planning, process improvement efforts, and training to prevent errors and defects from being introduced into the system during development.

In Reference to Quality Cost Classifications, Information-Systems Development Costs Would