A tool used to help determine how a process works and what it is supposed to do is a _____.
A) run chart
B) cause-and-effect diagram
C) scatter diagram
D) flowchart

Question

Quizplus · Accepted Answer

A flowchart is a visual representation of a process, showing the steps involved and the relationships between them. It helps to determine how a process works, what it is supposed to do, and can identify areas for improvement. A run chart shows how a process changes over time, a cause-and-effect diagram helps identify the root cause of a problem, and a scatter diagram is used to study the relationship between two variables.

A Tool Used to Help Determine How a Process Works