Which of the following statements best relates to the balanced scorecard's financial perspective?
A) How can we obtain greater profits for the current year?
B) How can we increase shareholder value?
C) How will we obtain continuous improvements?
D) How can we secure greater customer satisfaction?

Question

Quizplus · Accepted Answer

The financial perspective of the balanced scorecard is focused on creating strategies that increase shareholder value, profitability and revenue generation. Option B is the only statement that focuses on increasing shareholder value. Option A is too short-sighted, option C is more related to process improvements and option D is related to customer satisfaction which falls under the customer perspective of the balanced scorecard.

Which of the Following Statements Best Relates to the Balanced