Which of the following statements best relates to the balanced scorecard's learning and growth perspective?
A) How will we empower our employees?
B) How do we lower costs?
C) What processes will increase value to customers?
D) How can we obtain greater profits?

Question

Quizplus · Accepted Answer

The learning and growth perspective in the balanced scorecard framework is focused on strategies for improving and enhancing the skills and competencies of employees, as well as fostering a culture of continuous learning and development within the organization. Option A is the only statement that directly relates to this perspective. Option B relates to the financial perspective, option C relates to the customer perspective, and option D relates to the internal business perspective.

Which of the Following Statements Best Relates to the Balanced