________ perspective of the balanced scorecard focuses on a company's own operations that create value for customers that,in turn,help achieve financial objectives.
A) Financial
B) Customer
C) Internal-business-process
D) Learning-and-growth

Question

Quizplus · Accepted Answer

The internal-business-process perspective of the balanced scorecard focuses on how a company's own operations create value for customers, which in turn, helps achieve financial objectives. This perspective emphasizes the critical internal processes that lead to the development and delivery of products or services to customers, as well as the overall efficiency and effectiveness of those processes.

________ Perspective of the Balanced Scorecard Focuses on a Company's