Question 1

Your down-coat company is having an unusually large amount of business due to an extremely cold winter.Your boss expects you to keep up with your work,but won't allow overtime,due to cost-cutting throughout the company.You suggest that they hire another person,although you realize the large volume of business is temporary.When you discuss this with your boss,you both decide that your boss can help you temporarily,thus finding an inexpensive solution to your problem.This is an example of which communication pattern?

Accepted Answer

This scenario is an example of bridging, where both parties work together to find a solution that satisfies everyone's needs. The boss helps out temporarily to avoid the cost of hiring another person, while the employee is able to keep up with the workload. It is a win-win solution.

Question 2

Briefly describe a recent conflict.Discuss how upholding Fisher and Ury's four principles may have resulted in a more productive management of that conflict.Be sure to identify and explain each principle in your answer.

Accepted Answer

The answer of Briefly describe a recent conflict.Discuss how upholding...

Question 3

Describe how cultural assumptions of negotiation can be problematic.What suggestions do you have for managing potential problems?

Accepted Answer

The answer of Describe how cultural assumptions of negotiation can...

Question 4

Recount a recent public conflict and identify the ways in which parties used destructive strategies in an attempt to equalize or at least come close to balancing power.

Accepted Answer

The answer of Recount a recent public conflict and identify...

Question 5

Briefly describe and give a "real life" example of the XYZ skill in a real or hypothetical situation.

Accepted Answer

The answer of Briefly describe and give a "real life"...

Question 6

At the beginning of the chapter,your authors stated that you may not think of yourself as a "negotiator." What do you think now? Explain.Do you think you are more of a competitive or collaborative negotiator? Provide examples to support your answer.Finally,what communication skills do you have that help you negotiate with others?

Accepted Answer

The answer of At the beginning of the chapter,your authors...

Question 7

How does a person move from competitive to collaborative negotiations? What might you do if you take a collaborative stance and the other takes a competitive stance?

Accepted Answer

The answer of How does a person move from competitive...

Question 8

In what ways is principled negotiation different form other forms or perspectives of negotiation?

Accepted Answer

The answer of In what ways is principled negotiation different...

Quiz 8: Interpersonal Negotiation