What is the most important thing an organization can do to ensure that a performance evaluation process achieves standards that are legally defensible if challenged in courts?
A)Use calibration and train the managers on how to deliver feedback.
B)Make sure the tool is reliable.
C)Base the standards on a sound job analysis and make sure all involved know what the standards are.
D)Make sure managers are not biased in their delivery of evaluation feedback.

Question

Quizplus · Accepted Answer

A legally defensible performance evaluation process must be based on a sound job analysis that outlines the standards and expectations for job performance. This ensures that the evaluation process is based on objective standards rather than subjective opinions or biases. It is important that all employees involved in the evaluation process are aware of these standards and are evaluated consistently. Calibration of the evaluation tool and training for managers on delivering feedback can support the consistency and reliability of the process, but a solid foundation based on a job analysis is essential for legal defensibility.

What Is the Most Important Thing an Organization Can Do