The three phases of business processes re-engineering are
A) analyze, diagnose, design
B) unfreezing, changing, refreezing.
C) rethink, redesign, retool.
D) job analysis, job description, job specification.

Question

Quizplus · Accepted Answer

The three phases of business processes re-engineering are rethink, redesign, and retool. This involves critically evaluating and questioning existing processes, designing new and improved processes, and then implementing the changes with new tools and technology. Choices A, B, and D are not correct as they either do not relate to business process re-engineering or describe different concepts such as job analysis and change management.

The Three Phases of Business Processes Re-Engineering Are