Employee performance can be rated by anyone familiar with the performance of the individual.Consequently,customer ratings can provide good sources of performance appraisal information for employees with extensive customer contact.

Question

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Customer ratings can be a valuable source of performance appraisal information for employees who interact with customers regularly. As customers interact with the employee on a regular basis, they can provide valuable feedback on the employee's performance and help identify areas for improvement. This type of feedback can be especially useful for employees who work in customer service, sales, or other customer-facing roles. So, the given statement is true.

Employee Performance Can Be Rated by Anyone Familiar with the Performance