After working five years as a service coordinator at BlueBottle Enterprises,Mandy has developed some timesaving shortcuts that allow her to process a higher volume of work than the other service coordinators.If Mandy would train her co-workers in her techniques,the entire department could be more efficient.The performance incentive system that would be LEAST likely to encourage Mandy to share her expertise with her co-workers would be a/an
A) individual-level incentive system.
B) team-based incentive system.
C) organization-level incentive system.
D) gain-sharing plan.

Question

Quizplus · Accepted Answer

An individual-level incentive system typically rewards an individual employee for their own performance rather than the collective performance of a team or organization. Therefore, if Mandy's only incentive to share her techniques is to receive an individual reward, she may not be motivated to do so. On the other hand, team-based incentives, organization-level incentives, and gain-sharing plans may encourage collaboration and knowledge-sharing among co-workers.

After Working Five Years as a Service Coordinator at BlueBottle