Question 1

Suman is a first-line manager at a flooring company.The most important type of information she would need from the company's information system would include things like lists of incoming customer orders and daily delivery schedules to customers in her territories.

Accepted Answer

As a first-line manager, Suman would need to manage the day-to-day operations of her territories, which would involve tracking incoming customer orders and scheduling deliveries. Therefore, lists of incoming customer orders and daily delivery schedules would be the most important type of information she would need from the company's information system.

Question 2

Each company has essentially one information system.

Accepted Answer

Companies may have multiple information systems, each serving different functions or departments within the organization, such as human resources, accounting, and customer relationship management.

Question 3

Transaction processing systems imitate human behaviour by performing physical tasks using thought processes,sensing,and learning.

Accepted Answer

While transaction processing systems automate processes and tasks, they do not have the ability to perform thought processes, sensing, or learning like humans do.

Question 4

The goal of information management is to generate as much information as possible so managers will have a good basis on which to make decisions.

Accepted Answer

The goal of information management is not to generate as much information as possible, but rather to collect, organize, analyze, and disseminate relevant and accurate information to support decision-making processes. Information overload can actually impede effective decision making, so the focus should be on providing the right information at the right time, rather than inundating managers with irrelevant or extraneous data.

Question 5

The fundamental purpose of management information systems is to transform data into information that can be used for decision making.

Accepted Answer

The purpose of management information systems (MIS) is to gather, process, and present data to executives and managers in a form that can aid in decision making. By analyzing data and producing reports, MIS can provide insights into the performance of the organization and help identify areas for improvement. The ultimate goal is to support decision making and help achieve the organization's objectives. Therefore, the given statement is true.

Question 6

Middle managers are the largest MIS user group.

Accepted Answer

Middle managers are typically the primary users of management information systems, as they are responsible for overseeing the day-to-day operations of an organization and require real-time information to make informed decisions. Additionally, these individuals often act as a bridge between senior management and front-line employees, making them essential to effective communication and coordination across the organization.

Question 7

When the checkout scanner at your local grocery store reads the bar code on the product you have bought,the details of the transaction are then transmitted to the store's inventory-control system.What is being transmitted is data,not information.

Accepted Answer

The barcode scanned by the checkout scanner contains data, which is transmitted to the inventory-control system. It is not yet considered information until it is processed, analyzed, and interpreted by the system to provide useful insights for decision making.

Question 8

The top priority of Walmart's information system is achieving low prices for customers.

Accepted Answer

The top priority of Walmart's information system is to efficiently manage inventory and supply chain operations to support the company's overall strategy, which includes offering low prices to customers.

Question 9

Shania is an order-taker at an online retailer.She would most likely use a transaction processing system in her work.

Accepted Answer

As an order-taker at an online retailer, Shania would need to use a transaction processing system to process customer orders and payments efficiently. This system is designed to handle a large volume of transactions quickly and accurately, ensuring that orders are processed and fulfilled promptly. Therefore, the most likely answer is A.

Question 10

Lex is a middle manager at a flooring company.The most important type of information he would need from the company's information system would include things like the chemical properties of adhesives,consumer behaviour patterns,and lists of incoming orders.

Accepted Answer

Middle managers typically focus on operational and tactical information, such as performance reports, sales forecasts, and resource allocation, rather than detailed technical data like chemical properties.

Question 11

The only managers that are not key users of information systems are first-line managers.

Accepted Answer

All managers, including first-line managers, are key users of information systems. They use these systems to access data and make informed decisions about their teams and projects.

Question 12

Don wants to make sure that the users of his company's email system do not have their emails diverted to unauthorized recipients.To achieve this goal,Don would likely use
A) a firewall.
B) encryption software.
C) a spreadsheet.
D) a spam filter.
E) anti-virus software.

Accepted Answer

encryption software.

Question 13

Managers in different functional areas of the organization have similar information needs.

Accepted Answer

Managers in different functional areas have distinct information needs based on their specific roles and responsibilities within the organization.

Question 14

Computer-aided manufacturing (CAM)is used to design manufacturing facilities,while computer-aided design assists in designing the products that are produced in the manufacturing facility.

Accepted Answer

CAM is used to design manufacturing facilities, while CAD is used to design products.

Question 15

First-line managers need information to oversee the day-to-day details of their departments or projects.

Accepted Answer

First-line managers are responsible for overseeing and managing the daily operations of their departments or projects, and therefore require information to make informed decisions and ensure that tasks are being completed effectively and efficiently.

Question 16

At present,IS applications are generally limited to technically focussed operations like processing payroll data,simulating new engineering designs,and compiling advertising expenditures.

Accepted Answer

This statement is outdated and false. IS applications are now widely used across a range of industries and functional areas, including customer relationship management, supply chain management, and business analytics. Moreover, IS applications are not just technical in nature but can also support non-technical operations such as marketing, human resources, and finance.

Question 17

Computer-aided design (CAD)is an example of an information system for knowledge workers.

Accepted Answer

Computer-aided design (CAD) is a type of software used by knowledge workers (such as engineers and architects) to create and modify visual designs. Therefore, it qualifies as an information system for knowledge workers.

Question 18

Karen is an IT specialist with Link Systems Ltd.She wants to make sure that the company's computer system is not overloaded by unwanted emails.To achieve this goal,she is most likely to use
A) a firewall.
B) encryption software.
C) spyware.
D) a spam filter.
E) anti-virus software.

Accepted Answer

a spam filter.

Question 19

Many different products have been created using computer-aided design (CAD),but to date cell phone development has not benefited much from CAD.

Accepted Answer

CAD has been used extensively in cell phone development for designing and modeling various components and assemblies, such as the phone's casing, printed circuit board, antenna, and camera. CAD software allows designers to create 3D digital models, simulate different scenarios, analyze stress and heat distribution, and optimize performance and aesthetics. CAD also facilitates collaboration among different teams and suppliers, reduces errors and rework, and speeds up time-to-market. Therefore, cell phone development has greatly benefited from CAD.

Question 20

Melanie wants to make sure that the privacy of the employees of her company is not invaded,and she wants her employees to be highly productive as well.To achieve these goals,she is most likely to use
A) a firewall.
B) encryption software.
C) anti-spyware software.
D) a spam filter.
E) anti-virus software.

Accepted Answer

anti-spyware software.

Quiz 13: Managing Information Systems and Communication Technology