Question 1

___________ justice is associated with fair decision-making processes.

Accepted Answer

Procedural justice is specifically concerned with the fairness of the procedures and decision-making processes used to reach an outcome, rather than the outcome itself.

Question 2

Employee ____________ is an emotional bond or attachment an employee has to the work task,organization and its members.

Accepted Answer

Employee engagement is the emotional bond or attachment an employee has to the work task, organization, and its members. Morality refers to the ethical principles or values that guide behavior. Motivation pertains to the drive or reason for doing something. Empowerment refers to giving employees the authority and responsibility to make decisions and take actions.

Question 3

The most essential moral value,____________,is positively associated with employee engagement and occurs when employees perceive fairness in decisions associated with organizational policies,procedures and outcomes.

Accepted Answer

The most essential moral value that is positively associated with employee engagement and fairness in decisions associated with organizational policies, procedures and outcomes is justice.

Question 4

Developmental psychologist Abraham Maslow differentiated five categories of _______ that every individual has.

Accepted Answer

Maslow differentiated five categories of needs that every individual has, which are physiological needs, safety needs, belongingness and love needs, esteem needs, and self-actualization needs.

Question 5

___________ justice is associated with the way outcomes are allocated.

Accepted Answer

Distributive justice is associated with the way outcomes or resources are allocated among individuals or groups. It concerns with fairness and equity in the distribution of benefits and burdens in society. Examples of distributive justice include fair wages and salaries, access to education and healthcare, and taxation policies.

Question 6

High levels of employee performance and satisfaction,according to Daniel Pink,result from employees driven to meet basic needs including ___________ (self-direction),mastery (continually learning and creating new things),and purpose (work is a personal cause or mission).

Accepted Answer

According to Daniel Pink, high levels of employee performance and satisfaction come from employees who are driven by autonomy (self-direction), mastery (continually learning and creating new things), and purpose (work is a personal cause or mission).

Question 7

Frederick Herzberg's work exploring employee motivation suggests that job satisfaction can be described in which of the following ways?

Accepted Answer

Herzberg's Two-Factor Theory states that factors contributing to satisfaction are separate and distinct from those contributing to dissatisfaction, which supports Option B. Option A describes the traditional view of job satisfaction as a linear relationship between job factors and satisfaction. Option C is incorrect as the theory suggests that motivation factors contribute more to job satisfaction than hygiene factors. Option D is incorrect as Option C is not true, and Option A is only partially true. Option E is incorrect as there is a correct answer.

Question 8

Which of the following is not among the factors impacting job dissatisfaction?

Accepted Answer

The answer of Which of the following is not among...

Question 9

Many managers falsely continue to assume that the best way to motivate employees is through _____________ and the threat of disciplinary action.

Accepted Answer

The correct answer is D) financial rewards. Many managers assume that financial incentives and the threat of disciplinary action are the primary ways to motivate employees, although research and modern management theories often suggest a broader range of motivational strategies, including job enrichment, recognition, and fostering a sense of achievement.

Question 10

Among the most important features employees want in a job are all but which of the following?

Accepted Answer

The question states "all but which of the following," meaning that all options listed are important features that employees want in a job. Therefore, the best choice is E, "none of the above," as it contradicts the question prompt.

Question 11

The work of which theorist complements Maslow's hierarchy of needs,emphasizing the importance of employees experiencing a need for affiliation and achievement,and adds the element of a need for power or authority?

Accepted Answer

David McClelland's theory of needs complements Maslow's hierarchy by emphasizing the importance of the needs for achievement, affiliation, and power. Maslow's hierarchy focuses more on basic needs like physiological needs, safety needs, and self-actualization needs, whereas McClelland's theory adds the element of psychological needs like achievement, affiliation, and power. Therefore, B is the correct choice.

Question 12

Which of the following behaviors is/are associated with employee perceptions of organizational injustice?

Accepted Answer

All three behaviors - deviant and retaliatory behaviors, de-motivation, and disengagement - are commonly associated with employee perceptions of organizational injustice. When employees feel that they have been treated unfairly or unjustly, they may be more likely to engage in deviant or retaliatory behaviors, such as stealing or intentionally damaging company property. They may also become de-motivated, feeling that their efforts are not valued or rewarded. Finally, they may become disengaged from their work, reducing their productivity and contributing to a negative organizational culture.

Question 13

Which of the following is not among the factors impacting job satisfaction?

Accepted Answer

The answer of Which of the following is not among...

Question 14

Job dissatisfaction factors,called _____________,are related to a bad working environment.

Accepted Answer

Job dissatisfaction factors are known as hygiene factors in Herzberg's Two-Factor Theory. These factors include working conditions, salary, company policies, and relationships with colleagues. When hygiene factors are absent or inadequate, they lead to job dissatisfaction, but their presence does not necessarily lead to job satisfaction.

Question 15

Individuals typically prioritize __________ over social needs,according to Maslow's hierarchy.

Accepted Answer

According to Maslow's hierarchy, individuals prioritize physiological needs such as food, water, shelter, and warmth over social needs. Only once these basic physiological needs are met, can individuals move up the hierarchy to prioritize safety, love/belonging, esteem, and ultimately self-actualization. Therefore, option B (physiological) is the best choice.

Question 16

Individuals typically prioritize __________ over self-actualization needs,according to Maslow's hierarchy.

Accepted Answer

According to Maslow's hierarchy of needs, individuals prioritize physiological, safety, and self-esteem needs over self-actualization needs. These lower-level needs must be satisfied before higher-level needs, such as self-actualization, can be pursued.

Question 17

Job satisfaction factors,called _____________,are related to what people do at work.

Accepted Answer

Motivation factors, according to Herzberg's Two-Factor Theory, are related to the nature of the work itself and what people do at work, such as achievement, recognition, and the work itself.

Question 18

Scholars distinguish among four forms of organizational justice: procedural,informational,interactional and ___________ justice.

Accepted Answer

Procedural justice refers to the fairness of the process used to reach a decision, informational justice refers to the extent to which information is shared in a fair and timely manner, and interactional justice refers to how people are treated during the implementation of a decision. Distributive justice refers to the fairness of the actual outcomes or results of a decision.

Question 19

___________ justice is associated with the way information is conveyed.

Accepted Answer

Informational justice refers to the fairness of the information provided and the way it is communicated to individuals.

Question 20

___________ justice is associated with fair treatment of employees.

Accepted Answer

Interactional justice is associated with the fair treatment of employees, focusing on the quality of interpersonal interactions and communication.

Quiz 10: Engaging and Empowering Ethical Employees