Employees of the organization who receive goods or services from others in the company are
A) Internal customers
B) Ultimate customers
C) Downstream customers
D) Operators
E) External customers

Question

Quizplus · Accepted Answer

Internal customers refer to employees within the organization who receive goods or services from other employees. Therefore, option A is the correct answer. Option B, ultimate customers refers to the end consumers who purchase the products or services provided by the organization. Option C, downstream customers refers to customers that receive products or services at a later stage in the supply chain. Option D, operators refers to employees who operate machinery or equipment. Option E, external customers refers to customers who are not a part of the organization but purchase its products or services.

Employees of the Organization Who Receive Goods or Services from Others