Which of the following is not an important cost of poor quality?
A) Product recalls
B) Litigation resulting from product liability issues
C) Loss of business
D) Overhead
E) Dissatisfied customers

Question

Quizplus · Accepted Answer

Overhead is a necessary cost for any business and is not directly linked to the quality of the product or service. The other options are all costs that can result from poor quality and can have significant negative impacts on a company's reputation and profitability.

Which of the Following Is Not an Important Cost of Poor