Mystery shoppers:
A)usually provide a fairly comprehensive evaluation of the foodservice operation.
B)tend to be regular customers at a foodservice operation.
C)usually are known to the manager but not the staff.
D)are customers who are asked to provide an exit interview with the manager upon completion of their dining experience.

Question

Quizplus · Accepted Answer

Mystery shoppers typically provide a comprehensive evaluation of the foodservice operation, including factors such as customer service, food quality, cleanliness, and overall experience. This is done as part of their role to provide unbiased feedback to the manager or owner of the restaurant or foodservice operation.

Mystery Shoppers