A walk-through customer satisfaction audit:
A)is a technique used to share customer satisfaction information with new customers.
B)involves the manager observing and evaluating the food and service.
C)focuses on food safety with the manager and food safety inspector.
D)is an example of a preference sensory test.

Question

Quizplus · Accepted Answer

A walk-through customer satisfaction audit involves the manager observing and evaluating the food and service provided to customers to ensure customer satisfaction. This can include things like the quality of food, speed of service, and cleanliness of the establishment. It is not focused solely on food safety or sensory testing, and it is not typically used to share information with new customers.

A Walk-Through Customer Satisfaction Audit