Customers can use service qualities,experience qualities,and ________ qualities to evaluate services.

Name: Customers can use service qualities,experience qualities,and ________ qualities to evaluate services.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

The three types of service quality used for evaluating services are service qualities, experience qualities, and credence qualities. Functional and operational qualities are subcategories of service quality, while multitasking and empowerment qualities are not commonly used to evaluate services.

Customers Can Use Service Qualities,experience Qualities,and ________ Qualities to Evaluate