Hillary wants to be an author.She has sent a manuscript she wrote to an agent who will critique the manuscript and tell Hillary if her work is marketable.Because Hillary does not know if her work is marketable,she has decided to accept whatever the agent says as true.She will use ________ qualities to evaluate the agent's critical opinion.
A) operational
B) credence
C) experience
D) locational
E) search
Correct Answer:
Verified
Q52: A local cinema revamps its theatre to
Q53: Services with _ require consumers to accept
Q54: Services have both _ and _ dimensions.
A)social;
Q55: Barry was having stomach trouble and was
Q56: Customers can use service qualities,experience qualities,and _
Q58: Search qualities _.
A)are characteristics of a product
Q59: Briefly describe the three factors of concern
Q60: Naomi is afraid to go to a
Q61: Provide examples of core and augmented services
Q62: Customer dissatisfaction may occur due to _.
A)unrealistic
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents