A restaurant claims that their roast dinner tastes as good as if it was made by your mum.Remembering the taste of so many roast dinners made by your mum,you order it.This meal tastes nothing like the way you remember your mum's roast dinners.What aspect of the SERVQUAL model regarding a service occurred?
Correct Answer:
Verified
View Answer
Unlock this answer now
Get Access to more Verified Answers free of charge
Q86: You are enjoying a piece of carrot
Q87: Agents who work hard to get their
Q88: Politicians often have Twitter accounts,Facebook pages and
Q89: With a _ approach,modification to certain characteristics
Q90: With the_ an agent would present the
Q92: Political candidates often hire image consultants who
Q93: A couple has just purchased a piece
Q94: Staff who handle complaints must be _.
A)empowered
Q95: With the _ an agent would try
Q96: Intangibles such as _ can be 'sold'
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents