Mystery shoppers
A) usually are known to the manager but not the staff.
B) usually provide a fairly comprehensive evaluation of the foodservice operation.
C) tend to be regular customers at a foodservice operation.
D) are customers who are asked to provide an exit interview with the manager upon completion of their dining experience.

Question

Quizplus · Accepted Answer

Mystery shoppers are hired to provide a comprehensive evaluation of the foodservice operation. They are not usually known to the manager or staff and can be anyone, not necessarily regular customers. They do not typically provide an exit interview with the manager.

Mystery Shoppers