The Job Descriptive Index was designed to measure
A) service skills of restaurant waitstaff members.
B) employee job satisfaction.
C) productivity of foodservice employees.
D) resources needed to staff a foodservice operation.

Question

Quizplus · Accepted Answer

The Job Descriptive Index (JDI) is a tool designed to measure job satisfaction among employees. It is commonly used in organizational research as a way to assess employee attitudes towards their job and work environment. The JDI measures five dimensions of job satisfaction: work, pay, promotion, supervision, and coworkers. Therefore, option B is the correct answer as it accurately identifies what the JDI measures.

The Job Descriptive Index Was Designed to Measure