How should an individual be supported through the change process?
A)Recognition of contributions to build self-confidence
B)Given only a small amount of information concerning the change so as not to overwhelm with information
C)Instruction on any new processes within 6 weeks of the change occurring
D)Referral to the employee-assistance program

Question

Quizplus · Accepted Answer

Recognizing an individual's contributions helps build their self-confidence, which in turn can help them better cope and adapt to change.

Answer: C
 It is important to provide instruction on any new processes within a reasonable time frame to ensure the individual is able to adjust to the change and perform their job effectively.

Answer: D
 Referring an individual to an employee-assistance program may be helpful if they are struggling to cope with the change and need additional support. However, it shouldn't be the only means of support provided to them.

Therefore, the best choices are A and C.

How Should an Individual Be Supported Through the Change Process