When should the medical assistant make a personal telephone call if he or she is at work at a medical office?

Question

Quizplus · Accepted Answer

It is appropriate for a medical assistant to make a personal telephone call during a scheduled break or lunch period. This ensures that patient care is not compromised and someone is available to cover their duties. It is not appropriate to make personal calls during work hours unless it is an emergency.

When Should the Medical Assistant Make a Personal Telephone Call