When a patient calls to report satisfactory progress after a specified interval, the medical assistant must either put the call through to the physician or take a message asking the physician to call the patient.

Question

Quizplus · Accepted Answer

The medical assistant can often handle routine follow-up calls by following established protocols or guidelines without needing to directly involve the physician, unless the patient's condition requires immediate attention or deviates from expected progress.

When a Patient Calls to Report Satisfactory Progress After a Specified