Firms can achieve a competitive advantage by configuring value-chain activities in ways that add more value to their products and services.

Question

Quizplus · Accepted Answer

By configuring value-chain activities in ways that add more value to their products and services, firms can differentiate themselves from their competitors and achieve a competitive advantage. This can be achieved through various means such as offering high-quality products, providing exceptional customer service, implementing efficient production processes or utilizing advanced technology.

Firms Can Achieve a Competitive Advantage by Configuring Value-Chain Activities