Question 1

The ________ approach toward environmental issues exhibits the highest degree of environmental sensitivity and is a good illustration of corporate social responsibility.

Accepted Answer

The activist approach exhibits the highest degree of environmental sensitivity as it involves actively advocating and promoting environmental protection and sustainability. It goes beyond legal compliance and considers the impact of business activities on various stakeholders and the global environment. This approach is a good illustration of corporate social responsibility as it shows the company's commitment towards a sustainable future.

Question 2

Vancouver-based Cummins Westport has earned a reputation as a ''dark green'' company that produces the world's widest range of low-emissions engines for commercial transport applications. Cummins Westport illustrates the ________ approach toward environmental issues.

Accepted Answer

Cummins Westport's reputation as a "dark green" company suggests an activist approach toward environmental issues, which goes beyond legal or industrial compliance and takes into account stakeholder concerns and market opportunities.

Question 3

__________ is an approach to managing in which managers establish and uphold what an organization stands for and believes in.

Accepted Answer

Values-based management is an approach where managers establish and uphold the values an organization believes in. This approach sets the foundation for ethical behavior and decision-making within the organization. Cause-related marketing is a marketing strategy where companies align themselves with social or environmental causes to build brand awareness, while ethical marketing focuses on marketing products and services responsibly, avoiding deceptive or misleading tactics. Sustainable management emphasizes the need for organizations to address environmental, social, and economic concerns in their operations. Managerial ethics involves making ethical decisions in the workplace and upholding ethical behavior in business practices.

Question 4

When DuPont developed a new type of herbicide to help its farmer customers reduce their use of chemicals, they used the ________ approach toward environmental issues.

Accepted Answer

The answer of When DuPont developed a new type of...

Question 5

Which of the following is a basic definition of ethics?

Accepted Answer

Ethics refers to the rules or principles that define right and wrong behaviour. It involves determining what is morally acceptable and not acceptable. Guidelines for moral behaviour (A) and personal convictions about good and bad (E) are related to ethics, but do not fully encompass its definition. Rules for acknowledging the spirit of the law (B) and principles for legal and moral development (D) are different concepts from ethics altogether.

Question 6

The ________ approach to environmental issues is when organizations respond to environmental preferences of their customers.

Accepted Answer

The market approach to environmental issues involves responding to the demands and preferences of customers for environmentally friendly products or services. This approach is driven by economic incentives and can lead to increased profits for companies that adopt environmentally sustainable practices.

Question 7

Which of the following describes the highest stage of moral development?

Accepted Answer

At the highest stage of moral development, individuals follow self-chosen ethical principles, even if these principles conflict with laws, reflecting a commitment to universal ethical principles.

Question 8

At the ________ level of moral development, a person's choice between right or wrong is based on personal consequences from outside sources, such as physical punishment, reward, or exchange of favours.

Accepted Answer

The description given in the question corresponds to the preconventional level of moral development, where an individual's moral decisions are based on external consequences. The other options (unconventional, conventional, principled, and conceptual) do not align with the given description.

Question 9

Natural resource depletion, global warming, pollution, and toxic wastes are examples of ________.

Accepted Answer

Natural resource depletion, global warming, pollution, and toxic wastes are all environmental problems that pose serious threats to the planet and its inhabitants. They are caused by human activities such as industrialization, urbanization, and deforestation. These problems have far-reaching consequences that cannot be disregarded or minimized. Addressing them requires collective effort and proactive measures that prioritize sustainability and the conservation of natural resources.

Question 10

Because shared values influence the way work is done, employees can become more enthusiastic about working together to support the values they believe in. This illustrates which purpose of shared organizational values?

Accepted Answer

The purpose of shared organizational values in this scenario is to build team spirit, as employees become more enthusiastic about working together to support the values they believe in.

Question 11

An organization's __________ can help guide managers' decisions and actions.

Accepted Answer

Shared values refer to the beliefs and principles that guide an organization's decisions and actions. These values are often established through a company's mission and vision statements, and can help managers make ethical and strategic decisions. Sustainability policies, marketing efforts, social obligation, and the competitive environment can all influence an organization's decisions, but shared values provide a more stable and consistent guide for decision-making.

Question 12

The values statement of Mosaic Corporation emphasizes the importance of workplace diversity. As a result, managers always select employees with diverse characteristics when organizing work teams. This illustrates which purpose of shared organizational values?

Accepted Answer

The purpose of shared organizational values in this scenario is to guide managers' decisions and actions. Specifically, the value of workplace diversity is guiding managers to select employees with diverse characteristics when organizing work teams.

Question 13

Most adults are at the __________ level of moral development.

Accepted Answer

According to Kohlberg's theory of moral development, most adults are at the conventional level, which is characterized by conformity to social norms and rules. This is the stage where individuals are concerned about being seen as good and following the expectations of others.

Question 14

Ethical reasoning at the __________ level of moral development indicates that moral values reside in maintaining expected standards and living up to the expectations of others.

Accepted Answer

According to Kohlberg's theory of moral development, the conventional level (stage 3) is characterized by the belief that moral values are defined by maintaining the expectations of others and living up to society's norms and standards. This level is typically seen in adolescence and adulthood where people seek approval and avoid disapproval from others.

Question 15

The values statement of Friendly Airlines emphasizes the importance of serving customers in a friendly, helpful, and caring manner. These values are reflected in its advertising slogan, "You're flying with friends at Friendly Airlines." This illustrates which purpose of shared organizational values?

Accepted Answer

The purpose of shared organizational values in this scenario is to influence marketing efforts by emphasizing the friendly, helpful, and caring manner in which customers are served. The advertising slogan also reflects this value. While shared values can guide managers' decisions and actions, shape employee behavior, build team spirit, and create internal harmony, those purposes are not explicitly demonstrated in this scenario.

Question 16

Which of the following statements is true concerning organizations whose structures and cultures permit unethical behaviour?

Accepted Answer

Organizations with structures and cultures that permit unethical behavior can create a toxic environment that can influence even individuals with high moral standards to behave unethically. Peer pressure, fear of retaliation, and desire for advancement can all contribute to this. Therefore, even highly moral individuals may be corrupted in such an environment.

Question 17

Which of the following describes the lowest stage of moral development?

Accepted Answer

The lowest stage of moral development is stage 1, which is characterized by the individual following rules to avoid physical punishment. This stage is focused on self-interest and external consequences rather than internalized values or principles.

Question 18

The ________ approach toward environmental issues is a good illustration of social obligation.

Accepted Answer

The answer of The ________ approach toward environmental issues is...

Question 19

The values statement of Reliable Airlines emphasizes the importance of customer safety. After a difficult year of losses, the company president asked managers to reduce costs in marketing, payroll, and all other areas except maintenance, stating, "We can tighten our belts in every other area, but we will never scrimp on safety. In this business, if you are not safe, you don't have an airline." This illustrates which purpose of shared organizational values?

Accepted Answer

The president's statement demonstrates how the shared value of customer safety is guiding managerial decisions and actions. This is an example of the purpose of shared organizational values to guide managers' decisions and actions.

Question 20

The ________ approach to environmental issues is when an organization chooses to respond to multiple demands made by groups in its internal and external environments.

Accepted Answer

The stakeholder approach to environmental issues takes into account the demands made by various groups who have a stake or interest in the organization, such as customers, employees, suppliers, and the community. This approach recognizes that the organization's actions have an impact on these stakeholders and aims to address their concerns while also achieving its own goals.

Quiz 5: Managing Responsibly and Ethically