Refer to the scenario below to answer the following questions.
Communications Process Expert (Scenario)
Margaret works as the human resource manager for Horizon Software, Inc., a company that focuses on the development and implementation of customized software applications for public and private sector organizations. The past few months have been very challenging, and unfortunately, some key opportunities have been missed due to poor communication within the company. The employees have started complaining about an apparent lack of communication among company managers. Margaret decided that it was imperative to conduct an organizational communication workshop for these managers.
-Margaret begins the workshop by defining communication as __________.
A) transmission of messages
B) interpretation of symbols
C) presentation and acknowledgement of ideas
D) transfer and understanding of meaning
E) delivery and receipt of written and verbal messages

Question

Quizplus · Accepted Answer

Margaret defines communication as the transfer and understanding of meaning. This indicates that communication is not just about the delivery of messages, but also requires the recipient to understand and interpret those messages. This is the best choice because it is the most comprehensive and most closely aligns with the overall goal of the workshop in addressing the issue of poor communication within the company.

Refer to the Scenario Below to Answer the Following Questions