Refer to the scenario below to answer the following questions.
Communications Process Expert (Scenario)
Margaret works as the human resource manager for Horizon Software, Inc., a company that focuses on the development and implementation of customized software applications for public and private sector organizations. The past few months have been very challenging, and unfortunately, some key opportunities have been missed due to poor communication within the company. The employees have started complaining about an apparent lack of communication among company managers. Margaret decided that it was imperative to conduct an organizational communication workshop for these managers.
-Margaret warned that the entire communication process can be affected by disturbances that interfere with the transmission, receipt, or feedback of a message. These are called __________.
A) feedback
B) noise
C) nonverbal signs
D) filtering
E) interruptions

Question

Quizplus · Accepted Answer

The scenario describes disturbances that can affect the communication process, and these are known as "noise." Choices A, C, D, and E may be important aspects of the communication process, but they do not directly relate to disturbances that can disrupt the process.

Refer to the Scenario Below to Answer the Following Questions