Refer to the scenario below to answer the following questions.
Communications Process Expert (Scenario)
Margaret works as the human resource manager for Horizon Software, Inc., a company that focuses on the development and implementation of customized software applications for public and private sector organizations. The past few months have been very challenging, and unfortunately, some key opportunities have been missed due to poor communication within the company. The employees have started complaining about an apparent lack of communication among company managers. Margaret decided that it was imperative to conduct an organizational communication workshop for these managers.
-Margaret states that the sender initiates a message by encoding a thought. Four conditions influence the effectiveness of an encoded message: the skills, attitudes, and knowledge of the sender, and the __________.
A) time-space constraints
B) amount of interpersonal warmth
C) socio-cultural system
D) level of noise
E) knowledge of the receiver

Question

Quizplus · Accepted Answer

The four conditions that influence the effectiveness of an encoded message are the skills, attitudes, and knowledge of the sender, and the socio-cultural system. The socio-cultural system refers to the social and cultural environment in which the message is being sent, including factors such as language, customs, and beliefs. Time-space constraints, amount of interpersonal warmth, level of noise, and knowledge of the receiver are other factors that can affect communication, but they are not the missing condition mentioned in the scenario.

Refer to the Scenario Below to Answer the Following Questions