The attribute of laptop computers to be fairly immune to bumps and roughness in handling is an example of:
A) one-dimensional quality.
B) must-be quality.
C) attractive quality.
D) customer-defined quality.
E) durability.
Correct Answer:
Verified
Q1: The following are steps in the Quality
Q2: Which of the following is not identified
Q4: _ are customers that may face needs
Q5: Which of the following is most useful
Q6: _ should perform observational studies.
A)Cross disciplinary teams
B)Anthropologists
C)Product
Q7: The difference between prototypes and beta versions
Q8: Conjoint analysis
A)is particularly useful for developing breakthrough
Q9: The most successful customer visit programs
A)are freeform
Q10: Customer-driven innovation differs drastically from concept testing
Q11: _ is a research technique that focuses
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