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Customer-Driven Innovation Differs Drastically from Concept Testing in That It

Question 10

Multiple Choice

Customer-driven innovation differs drastically from concept testing in that it:


A) taps the collective wisdom of a community for product development and innovation.
B) it better uses the resources of the firm.
C) it concentrates the research on a specific customer group.
D) it creates a "control" for all R&D done in the lab
E) it segregates the research process in order to better analyze customer input.

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