Question 1

Background or specific sets of experiences which are brought to the communication situation are known as encoding processes.

Accepted Answer

Background or specific sets of experiences brought to the communication situation are known as "schemas" or "frames of reference," not encoding processes. Encoding is the process of turning thoughts into communication.

Question 2

The communication effect is the result,the consequence,or the outcome of the communication interactions.

Accepted Answer

The communication effect refers to the impact or result produced by communication interactions. Therefore, option A is correct.

Question 3

Most people engaged in interpersonal communication in organizations share common experiences.

Accepted Answer

Interpersonal communication in organizations involves diverse individuals with varying backgrounds, experiences, and perspectives, leading to a wide range of experiences rather than common ones.

Question 4

Noise is always present in one form or another.

Accepted Answer

Noise is a natural part of our environment and can be found in various forms such as background noise, machinery noise, or electronic noise. Therefore, it is always present in one form or another.

Question 5

Sources send messages consisting of auditory,visual,olfactory,gustatory,or tactile stimuli in any combination of these five senses.

Accepted Answer

This statement is true. Sources can send messages through any combination of the five senses including auditory, visual, olfactory, gustatory, or tactile stimuli.

Question 6

The channel is the medium through which the message is transmitted.

Accepted Answer

The channel is the means or medium through which the message or communication is conveyed from one person or group to another. It can be verbal or non-verbal, written or electronic, or any other form of communication. Therefore, the statement is true.

Question 7

Organizational communication,as opposed to other forms of communication,is best understood as separate and distinct creations of organizational messages which have no dependence on previous messages.

Accepted Answer

Organizational communication is not separate and distinct creations of organizational messages with no dependence on previous messages. It involves the exchange of messages within an organization and depends on previous messages and interactions.

Question 8

An individual is either a message source or a message receiver.

Accepted Answer

Communication is a two-way process where an individual can be both a message source and a message receiver, depending on the context and flow of the conversation.

Question 9

An effect must be immediate to be a true effect.

Accepted Answer

An effect can occur immediately, but it can also occur over time. The key aspect of an effect is that it is a result or consequence of a specific cause or action.

Question 10

Organizations can be described as entities where people work together with random goals.

Accepted Answer

Organizations are entities where people work together towards common, specific goals, not random ones.

Question 11

While interpersonal communication occurs in organizations,organizational communication is a more comprehensive process.

Accepted Answer

Interpersonal communication is a part of organizational communication, but the latter involves a broader aspect like communication between different departments, communication with stakeholders, communication with external entities, etc.

Question 12

Human communication is the process of constructing shared realities,creating shared meanings.

Accepted Answer

Human communication involves exchanging ideas, thoughts, and feelings to create shared meaning and understanding. Through communication, individuals can construct shared realities, which refer to the common beliefs and understandings that people in a culture, society, or group hold. This shared reality helps individuals interact and connect with each other, and it plays a vital role in shaping social norms, traditions, and cultural values.

Question 13

Message channels are usually free of distortion or noise.

Accepted Answer

Message channels are generally not free of distortion or noise. Interference from external factors such as electromagnetic signals, physical obstacles, and signal amplifiers can disrupt the transmission and cause distortion or noise in the message channel.

Question 14

Organizing is an attempt to bring order out of chaos or to establish organizations.

Accepted Answer

Organizing is the process of arranging various elements or resources in a structured manner to achieve a specific goal. It is a means of creating order out of chaos and ensuring that tasks are accomplished efficiently.

Question 15

Message encoding is the process of formulating messages choosing content and symbols to convey meaning.

Accepted Answer

Message encoding involves selecting words, phrases, and symbols to convey meaning in a message.

Question 16

Noise is the distortion or interference that contributes to discrepancies between the meaning intended by the source and the meaning assigned by the receiver.

Accepted Answer

This statement is true. Noise can disrupt communication by causing errors or misinterpretations in the message being transmitted.

Question 17

The context is the environment for the communication interaction.

Accepted Answer

The context refers to the physical, social, and psychological environment surrounding a communication interaction. It includes factors such as the location, time, cultural norms, and previous relationships between the communicators.

Question 18

Organizational communication is really just interpersonal communication in an organizational setting.

Accepted Answer

Organizational communication encompasses much more than interpersonal communication; it includes processes, patterns, and systems of communication within an organization, involving interpersonal, group, interdepartmental, and external communications.

Question 19

Individual communication competencies do not influence interpersonal communication.

Accepted Answer

Individual communication competencies refer to the skills and abilities a person has for effective communication in various settings, which directly influences their interpersonal communication with others. Therefore, individual communication competencies do play a significant role in interpersonal communication.

Question 20

Decoding is the symbolic attempt to transfer meaning;it is the signal that serves as a stimulus for a receiver.

Accepted Answer

Decoding is the process by which the receiver interprets the sender's message. The signal or message itself is not the decoding process, but rather the decoding is the act of understanding or interpreting the message by the receiver.

Quiz 1: A: Organizational Communication: a Competency-Based Approach