Question 1

Which of the following motivation approaches suggests that human behavior can be motivated and is influenced by rewards in the
 individual's environment?

Accepted Answer

Skinner's approach, also known as operant conditioning, suggests that human behavior can be motivated and influenced by rewards in the individual's environment. This approach focuses on the consequences of behavior, such as positive or negative reinforcement, and how they affect the likelihood of that behavior being repeated in the future. Maslow's approach is based on a hierarchy of needs, Herzberg's approach focuses on job satisfaction and dissatisfaction, and Salancik and Pfeffer's approach looks at the influence of social context on motivation.

Question 2

A network member who is a member of one group and transmits information from that group to another is known as a(n)

Accepted Answer

A bridge is a device that connects two different networks together and allows the transmission of information between them. In social network analysis, a "bridge" is a person who is a member of one group but also interacts with members of another group, thus transmitting information between the two groups. The other options (liaison, gatekeeper, isolate, participant) do not specifically refer to this type of network member.

Question 3

That job attitudes are a matter of fit between a person's individual needs and the specific characteristics of a given job are both
 tenets of

Accepted Answer

A

Question 4

Organizational influences and individual characteristics interact
with which of the following to contribute to organizational
outcomes such as organizational identification, job performance,
communication, and job satisfaction?

Accepted Answer

Both interpersonal experiences and small-group experiences are factors that interact with organizational influences and individual characteristics to contribute to various organizational outcomes such as job performance, communication, job satisfaction, and organizational identification. Therefore, option C is the best choice as it includes both factors. Option D, personal needs, is not a direct factor that interacts with organizational influences and individual characteristics to contribute to organizational outcomes.

Question 5

When one individual in a network gives more information than another,we describe their link as

Accepted Answer

Asymmetrical. Asymmetrical links occur when one individual gives more information than the other. This means that the link is not balanced or equal, which is why it is described as asymmetrical.

Question 6

Network members who are positioned in networks to control the flow of information through a communication chain are known as

Accepted Answer

Gatekeepers are network members who control the flow of information through a communication chain. They are responsible for deciding which information should be passed on to others and which should be kept hidden. They act as filters and regulators, and their role is crucial in maintaining the efficiency and effectiveness of the network.

Question 7

Communication apprehension

Accepted Answer

Communication apprehension can manifest in the form of stage fright or nervousness when speaking in front of a group, and it can also influence a person's career choices by making them avoid careers that involve a lot of communication.

Question 8

The Motivation-Hygiene theory by Herzberg

Accepted Answer

Herzberg's Motivation-Hygiene theory posits that factors leading to job satisfaction (motivators) are separate from those leading to job dissatisfaction (hygiene factors). Reducing dissatisfaction (addressing hygiene factors) doesn't automatically increase satisfaction or motivation, as these are influenced by different sets of factors.

Question 9

In a communication network,when persons interacting are equally exchanging information we describe their link as

Accepted Answer

Symmetrical links in a communication network indicate that the persons involved are equally exchanging information, meaning the flow of communication is balanced between them.

Question 10

Which of the following needs are satisfied in organizations through performance evaluation,job titles,status symbols,and the pride individuals feel in their work contributions?

Accepted Answer

Esteem and prestige needs are satisfied through job titles, status symbols, and the pride individuals feel in their work contributions. Performance evaluation also contributes to fulfilling these needs by providing recognition and feedback on individual performance. Esteem needs refer to the desire for self-respect, respect from others, and recognition for one's achievements. Prestige needs refer to the desire for status, recognition, and admiration from others.

Question 11

Which of the following motivation theories suggests that satisfaction and dissatisfaction are not polar opposites?

Accepted Answer

The Motivation-Hygiene theory, also known as the Two-Factor theory, suggests that different factors contribute to job satisfaction (motivators) and job dissatisfaction (hygiene factors). Therefore, satisfaction and dissatisfaction are not seen as opposite ends of a single continuum, but rather separate constructs that must be addressed separately to fully understand employee motivation in the workplace.

Question 12

Maslow's Hierarchy of Needs identifies which of the following needs?

Accepted Answer

Maslow's Hierarchy of Needs identifies love and social belonging needs as well as safety and security needs. Therefore, the best choice is D, which includes both options. Communication satisfaction is not included in Maslow's Hierarchy of Needs.

Question 13

Network members who link or connect groups with common information without being a member of either group are known as

Accepted Answer

Liaisons serve as connectors between groups with common information or interests, without being a direct member of either group. Gatekeepers control access to information within a group, isolates have no connections in the network, participants are actively involved in the network, and nonparticipants have no involvement at all.

Question 14

Which of the following needs has been identified by Maslow as describing our desire for self-respect and the respect of others?

Accepted Answer

Maslow's hierarchy of needs identifies esteem and prestige as the need for self-respect and the respect of others. This refers to our desire for recognition, status, and achievement in society, as well as our need to feel confident and worthy of respect from others.

Question 15

Which of the following organizational relationships can be described as the primary interpersonal relationship structured by the
 organization?

Accepted Answer

The supervisory-employee relationship is the primary interpersonal relationship structured by the organization. This relationship involves direct communication and interaction between a supervisor and their subordinates, and it plays a crucial role in determining the productivity, motivation, and job satisfaction of employees. Top management, peer relationships, and group relationships are also important in the overall organizational structure, but they are not the primary interpersonal relationship structured by the organization.

Question 16

According to Skinner,

Accepted Answer

Skinner believed that in order to influence behavior, communication must be directed at specific behaviors rather than generalities or attitudes. He placed a great emphasis on the importance of reinforcement to shape behavior.

Question 17

Which of the following needs has been identified by Maslow as the belief that one has satisfied his or her full potential and is
 engaged in activities for which he or she is uniquely suited?

Accepted Answer

Maslow identified self-actualization as the need for individuals to reach their full potential and engage in activities that are fulfilling and unique to them. This is the highest level of need in Maslow's hierarchy, after physiological, safety, love/belonging, and esteem needs.

Question 18

Which of the following predispositions for organizational communication behavior has been associated with individuals in
 jobs with low communication requirements,who believe themselves
 less competent than others,who exhibit lower job satisfaction than
 their counterparts,and who do not advance in their organization as
 their technical skills might suggest they could?

Accepted Answer

The description matches the characteristics of individuals with high levels of communication apprehension, which is a predisposition for organizational communication behavior. These individuals may have difficulty communicating in work settings and may avoid communication or become anxious when communication is necessary. This can lead to negative outcomes such as lower job satisfaction and reduced opportunities for advancement, particularly in jobs with low communication requirements. The other options, leadership preferences and conflict preference, are not as applicable to the given description.

Question 19

Peer relationships in an organization

Accepted Answer

Peer relationships are an important part of the individual's organizational experience and have received much attention by researchers.

Question 20

Communication competency

Accepted Answer

All of the options given are correct. Communication competency is not just about technical skills, but also about a person's attitudes, preferences, and willingness to engage in communication behaviors. Individual perceptions about their communication competency can impact their willingness to take on different responsibilities within an organization, and communication apprehension can be a factor in how competent someone feels about their communication abilities. Ultimately, communication competency is a complex combination of factors that influence how someone communicates in a professional setting.

Quiz 5: Individuals in Organizations

Which of the following motivation approaches suggests that human behavior can be motivated and is influenced by rewards in the individual's environment?