Emotional labor jobs require regulated emotions because they entail voice or face contact with the public,require workers to produce certain reactions to customers,and are regulated by employers who control the emotional activities of their workers.
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Q2: Felt conflict is the emotional impact the
Q3: The context of the conflict is important
Q4: The individual who prefers the competitive conflict
Q5: The conditions and causes of conflict described
Q6: Intrapersonal conflict is readily observable through overt
Q7: The conflict aftermath influences our satisfaction with
Q8: Conflict can be described as a process
Q9: The complex interactions of both individual and
Q10: When individuals or groups become aware differences
Q11: The manifest conflict stage consists of conflicting
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