Most people underestimate their status in groups and team members who seek to enhance their status within the group are rewarded because they bring energy to the group's process and as a consequence,are well-liked by the group.
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Q18: Consider a situation in which you are
Q19: Exhibit 10-2 in the text illustrates the
Q20: People consider in-groups to be people who
Q21: According to the "mere contact" strategy; based
Q22: _ teams concentrate on their internal processes
Q24: When groups use apology in the face
Q25: People typically prefer groups composed of 10-12
Q26: The negative relationship between group faultlines and
Q27: The process of exchange,termed "perspective taking," is
Q28: Team members tend to forgive serious transgression/mistakes
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